We collect information you provide directly to us. For example, we collect information directly from you when you create an account, fill out a form on our website, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of information about you that we collect include your name, email address, the company you may be affiliated with, your telephone number, your shipping address, payment information (processed and stored through Stripe), and any other information you choose to provide.
We automatically collect certain information about your interactions with us or our Services, including:
We use the information we collect administer your account. We also use the information we collect to:
We share personal information in the following circumstances or as otherwise described in this policy:
We also share aggregated or de-identified information that cannot reasonably be used to identify you.
We also work with third parties to serve ads to you as part of customized campaigns on third-party platforms (such as Facebook and Instagram). As part of these ad campaigns, we or the third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.
AssistAlong is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.
You may update and correct certain account information at any time by emailing us at firstname.lastname@example.org. If you wish to deactivate your account, please email us at email@example.com, but note that we may retain certain information as required by law or for our legitimate business purposes.
Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails from AssistAlong by clicking the ‘unsubscribe’ link at the bottom of emails we send you or otherwise following the instructions in messages we send. If you opt out of receiving email messages, we may still send you non-promotional emails, such as those about your account or our ongoing business relations. You can opt out of receiving SMS communications from us by replying to the SMS communication with the word “STOP”.